FAQ

Questions, answered

Common questions about GPS fleet tracking with iTrackZen. Can't find what you need? Contact our team.

iTrackZen is a GPS fleet tracking and management platform by LIBDEX LTD. It gives transport and logistics operators real-time visibility of vehicles, drivers, cargo and assets.

iTrackZen supports fleets operating across Africa, including cross-border routes through Kenya, Uganda, South Sudan, DR Congo, Ethiopia and Somalia.

A compatible GPS tracking device is required per vehicle. Talk to our sales team about device options for your fleet. Subscription pricing is separate from hardware.

Pricing is per vehicle (object) per month, with plans that scale from small fleets to enterprise. See the Pricing page for current plans, or contact sales for custom fleets.

Yes. iTrackZen is built for cross-border logistics, with geofencing and alerts that follow cargo across multiple countries.

Yes. The platform supports dashcam and video telematics for live video, event clips and incident review tied to GPS location and time.

Yes. iTrackZen supports multi-user access with roles, so your team can share one fleet view with appropriate permissions.

iTrackZen offers mobile-friendly access so you can monitor your fleet on the go.

Visit the Agent Program page and submit the agent request form. Agents earn recurring monthly commission on the subscription fees of customers they refer.

Still have questions?

Our team is happy to help you find the right fleet setup.